🚀 go-pugleaf

This is an article born of frustration and impatience.

I would like to know just how I can obtain an APC upgrade for my Model
20.  I've been unable to discover a dealer in the local Boston area who
admits to selling RTs who can handle this, and the local IBM marketing
office, which is set up to handle dealings with MIT (where I work at
Project Athena), is apparently unable to deal with me as an individual
entity with cash in hand as opposed to a school receiving grants.  I've
had this machine since October, and I've got nothing but an ineffectual
run-around, however well-intentioned it might be.  There is an
emergency parts depot in the Boston area which has been fantastic in
ordering other RT parts (cables, batteries, async cards), but it can't
be used to order the APC upgrade (new CPU, EESDI controller), probably
because of the implicit price subsidy involved with the upgrade.
Apparently, it can only be obtained through IBM Marketing, but I've hit
a brick wall there.  I'm just too small-potatoes for them, I guess.

Is there SOMEONE out there from IBM who is reading this who can point
the way to my buying this?  I mean, I'm *TRYING* to give you money. :-)
Mail replies are welcome and encouraged.

-- 
Steve Dyer
dyer@ursa-major.spdcc.com aka {ima,harvard,rayssd,linus,m2c}!spdcc!dyer
dyer@arktouros.mit.edu