Article View: comp.sys.ibm.pc.rt
Article #280Re: IBM bug notification/update policy
From: Michael Dahl
Date: Mon, 28 Aug 1989 23:44
Date: Mon, 28 Aug 1989 23:44
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>>This is not the best one. Back in the days when I used to submit a lot of >>APARs (Authorized Program Analysis Reports, aka bug reports) IBM had a classic I am confused about the different ways to get help and report bugs for AIX. Who do you call for technical support? Who do you call to report defects? Who do you call to get fixes for reported defects? How does one submit an APAR? Is it better to submit APARS or call in defects? Which way is faster? Could someone who understands these processes please post an explanation of how all this works. Thanks in advance. Michael Dahl uucp - uunet!bally!dahl Bally Systems domain - dahl@bally.bally.com 255 Bell Street Phone (702) 323-6156 x882 Reno, NV 89503 FAX (702) 323-5997
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arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!brutus.cs.uiuc.edu!wuarchive!wugate!uunet!bally!dahlReferences:
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!brutus.cs.uiuc.edu!wuarchive!wugate!uunet!bally!dahl From: dahl@bally.Bally.COM (Michael Dahl) Newsgroups: comp.sys.ibm.pc.rt Subject: Re: IBM bug notification/update policy Message-ID: <175@bally.Bally.COM> Date: 28 Aug 89 23:44:50 GMT References: <550@pan.UUCP> <6473@stiatl.UUCP> <2408@cadovax.UUCP> Reply-To: dahl@bally.UUCP (Michael Dahl) Organization: Bally Systems, Reno, NV. Lines: 20