🚀 go-pugleaf

In article <SCHWARTZ.89Sep8161603@shire.cs.psu.edu>, schwartz@shire.cs.psu.edu (Scott Schwartz) writes:
> 
> Jacob Parnas, from IBM Thomas J. Watson Research Center writes:
> | Charlie Slater, Eric Brunner, and Jeff Weinstein at IBM Palo Alto have
> | been very helpful in helping to fix the few problems that we have had.
> 
> Based on my experience, what you say makes me suspect that Yorktown
> Heights gets, ummm, slightly better service than we do.  Maybe that's
> not surprising. :-)
> --
> Scott Schwartz		<schwartz@shire.cs.psu.edu>
> "APAR's?  We don' neeed no steeenking APARS!"

I don't know specifically about Yorktown Heights and possibly some
backdoor help they might get, but the story I got from several people
inside IBM trying to support the RT under AIX was that real, paying
customers get first priority.  As a matter of fact, I know of one contractor
on the RT in Austin who found it faster to submit APAR's to have the
bugs he found fixed than to actually find the (obvious) bugs in the
source available to him and have them fixed directly.


-- 
A. Lester Buck		...!texbell!moray!siswat!buck