🚀 go-pugleaf

<snip about using Installshield to install driver updates>

>I disagree; most people who know enough to visit the web site and can
>download a file and unzip it are smart enough to drag files to a
>different folder.  The registry patch should not have to be done; we are
>providing it because there is a problem with Valve/Sierra's install not
>doing it.  This is just a temporary workaround until the Valve software
>does it.

Having worked as a support person in many companies, a repair technician,
and manager of an ISP, I must 110% disagree with this statement.  There are
TONS of clueless people on the web these days buying hardware and
downloading drivers.  Plug 'N Pray has increased the courage of the masses.
You MUST cater to them unless you want to be doing damage control.  If it's
such a huge issue to you guys, offer two versions of the files.  The
advanced version for experienced users (manual copy) and the newbie version
of inexperienced users (Installshield).

<snip other ranting>

Peace,
Penelope