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Article #97

problem with Audigy and WindowsXP - please help!!!!!

#97
From: Daniel
Date: Sat, 10 Nov 2001 01:52
25 lines
2889 bytes
I'm having trouble getting my nice new Audigy working on my system. I bought
it about a week ago, and plugged it into my computer which was (then) a
1.4Ghz Athlon on an ECS K7S5A running WindowsXP Pro. It worked fine first
go, then. However, my motherboard died a few days ago (long story...), so I
took it back to the shop and replaced it with a Gigabyte GA-7VTXE, which is
a KT266A chipset board. Due to the motherboard change, I then had to
reinstall Windows. After booting into freshly installed XP Pro, I then
installed the Audigy drivers off the CD, and rebooted as requested. I know
the card was working then, because I could hear the shutdown sound.
Unfortunately, when XP booted then booted up, I was presented with a black
screen, and a couple of error messages saying some files couldn't be found.
I remembered there being a black screen with the Creative animation when the
Creative software loads, so I suspected there was an issue with this. I
restarted the computer again, but thesame thing happened. Next reboot, I
chose the "last known good configuration", which worked fine, only the
Audigy drivers weren't installed (but the rest of the associated programs
were). Since then, I have been unable to get the card to work. Whenever XP
recognises that the hardware is there, it searches for drivers, installs
them, then says "hardware could not be installed" and "access is denied".
This applies to the Creative Game Port, too. What the hell is going on? Why
can't XP install the drivers properly? How can I solve this problem?

Thanks in advance,

Daniel
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From: "Daniel" <dlc@ecr.mu.oz.au>
Newsgroups: comp.sys.ibm.pc.soundcard.tech,bigpond.broadband.tech.win,alt.os.windows-xp
Subject: problem with Audigy and WindowsXP - please help!!!!!
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