🚀 go-pugleaf

RetroBBS NetNews Server

Inspired by RockSolid Light RIP Retro Guy

Article View: comp.sys.ibm.pc
Article #43264

Re: Problems w/ Gateway 386 and Windows

#43264
From: Joubert John V.
Date: Thu, 01 Mar 1990 08:45
30 lines
2145 bytes
	 I have a Gateway 386-20 that had the same problem.  At times I would
get the abort, retry, fail error and had to tell it to retry often.

	 I called Gateway and told them about it, and they hm-hawed about it
just a little, and then I told them that I read on i-net news that someone
had this problem fixed with a new motherboard.  The guy told me yes, he has
seen this before, and that he would send me a new motherboard.... but then, 
oh no! my warranty ran out the week before.  I asked him if he could help me
out with this, because if he counted all my downtime since I had his machine
(which he has on record) he could see that I really had a working machine for
less than 11 months.  He checked with his boss, and they agreed with me!

	Anyway... the company sent me a new "BT-3MM (SMT)" 80386 motherboard
(neat chip set), and everything works fine.  I have never heard of this brand
of motherboard, but it is working fine.  I also think that possibly you hit
a deadhead (rec.gdead ? :-) ) cin the tech support dept.  Tell the secretry
that handles the routing of the calls your problem, and that want a new tech
support rep, or else you want to talk to the head tech.  It worked for me
about a year ago.  I think that they have pretty good tech support staff, but
once in a while, any company can have a brainless bum (for a while anyway).




--
John Joubert                                      |  /\  |    /\    |     _ 
Internet: pabres13@pc.usl.edu                     |  \|<>|>|> \|<>|>|><`|`|
GENIE: J.JOUBERT                                  |--/|-------/|------------
                                                  |  \/       \/
Technical Details
Message-ID: <4714@rouge.usl.edu>
Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!samsung!rex!rouge!pc.usl.edu!pabres13
References: <42900062@uicsrd.csrd.uiuc.edu>

Show Full Headers
Complete Article Headers
Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!samsung!rex!rouge!pc.usl.edu!pabres13
From: pabres13@pc.usl.edu (Joubert John V.)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Problems w/ Gateway 386 and Windows
Keywords: Lock UP with Windows
Message-ID: <4714@rouge.usl.edu>
Date: 1 Mar 90 08:45:24 GMT
References: <42900062@uicsrd.csrd.uiuc.edu>
Sender: anon@rouge.usl.edu
Organization: Univ. of Southwestern La., Lafayette
Lines: 30