🚀 go-pugleaf

In article <765@s6.Morgan.COM> joec@Morgan.COM (Joe Collins) writes:
>Packard Bell is offering an XT-compatible computer with
>640kb RAM, 30MB Harddisk, CGA-monitor, 4 slots on an
>XT class machine, with cpu switchable between 4.77/10mhz.
>The price was $899, including a 14" CGA monitor.
>
>My friend is considering this for his first foray into
>computers. I welcome any email directly to me regarding,
>I hate to see my friend get a machine and then have all
>sorts of problems with it....

  While I can not speak for the XT-Class machine, I can say that
  I have had MONUMENTAL TROUBLE with their 286 class machine, so
  much so that out of frustration I (luckily) got my money back and
  basically vowed to never to purchase a PB computer again.

  What I can say about PB as a whole is their HORRENDOUS technical
  support.  I've had two different techs give two differents answers
  within minutes of each other. You will NEVER get a technician 
  on a first call and I've had them wait for over a week to call 
  back when I had a machine that was DEAD IN THE WATER (bad mother 
  board - for the second time) and I needed it.

  Don't be fooled by their 120-day, 72-hour or less on-site support, either.
  Cause that 72-hour or less is a contract between you and PB's outside
  service contractor's -- not between you and PB.  If PB doesn't get 
  back to you in week, it's your tough luck. etc.


-- 
Marc Ries
           ries@venice.sedd.trw.com     (ARPA)
           somewhere!trwind!venice!ries (UUCP)
           #include <std.disclaimer>