🚀 go-pugleaf

I bought a Seagate ST3600N from a company called MicroMachine for $235.
The deal was pretty good, I was told it was one day old (returned for a
gig drive), and would come complete with brackets and hardware.  This
drives can be found for $300 sometimes in computer shopper without
hardware so I thought that with the one year company warranty this was a
good deal.  I was told it was $20 shipping which I questioned as high,
but was told it was going priority.
Ok problems....I get the drive...the drive that is all.  Included was
MFM hard drive mounting and installation instructions (this is SCSI2)
and it did not go priority and when I did call after three days I was
told to NEVER use the 800 number (this was the first time I realized I
may have bought from a bad company) and was told the drive went out
ground.  A week later I got it, just the drive, no jumpers, no cables,
no hardware.  I checked the invoice and found out shipping was $13 and a
cable (SCSI1 not SCSI2 either of which I recieved) for $7 was on the
invoice.  I call them up on the toll line and got they same guy who
answers the toll-free line and claims to be the owner and was told to 
call back in an hour which I did and was then told to call back again in
an hour as they were too busy to be bothered with tech help while they
were installing a new phone system.  I asked if they could call me back
when availible but was told that would cost them money.  I finally got
in touch with someone after 6-7 calls and was told I would get a
credit in 5-7 days and to call their toll free tech support for help
with the drive problems I was having.

The number they gave me was the toll free Seagate phone number list
which for a toll I could call Seagate's, not MicroMachines, BBS for the
jumper and config listing.  I realized I didnt need to jumper anything
and was able to buy the hardware I needed and had it sent overnight
figureing the $7 credit will knock some of it out.  Two weeks went by
and I recall them and am told they will send it out and not to call on
the 800 number...

Today I call back four weeks after this started and talked to the same
guy again who this time said he is the owner.  He told me to call the
toll line again, but I told him everytime I call it he reanswers and
tells me he is too busy.  He just said He was very busy most of the time
and phone calls prevent him from getting sales.  I said I just wanted a
refund of the $7 I was promised and didnt feel that since I got a good
price on the drive I should have to pay extra for a cable I couldn't
have used even if I got.  He proceded to tell me that the drive sells
for $500 if he only makes a small profit and he would like me to return
it so that he could refund my money minus a 15% restock fee, but he
would not just refund the $7.  He said I should not mind paying extra
for such a good deal, which I said they are available for about $70
more, brand new easily and he replied that those companies are liars and
will charge at least $600 after all the options???? options on a
harddrive like what the reclining bucket seats...I told him I would post
a remark about this situation on the Internet computer usenet feeds and
he laughed and said I dont need those people for my business.  SO it is
in your court now...I would recommend no one buy from them as they dont
really provide what they tell you they will and if a problem arises they
dont have the time.  (I got a $5 phone bill for the short calls I had to
make repeatedly).  Anyways the 800 number they dont want anyone to use
is 800-626-0055 please direct them your flames.

Chris

BTW the funny thing is I misdialed their number originally instead of
MicroMax another problem company...talk about fate. 

--
/:--------------------------------------------------------------------------:\
| Chris Feeny          | 	    email	      |    PS/2 Model 80-111 |
| University of Florida|    alkemyst@grove.ufl.edu    |   Cyrix Cx486DRx2-50 |
| Pre-Pharmacy         |   brian@arc002.sci.fau.edu   |   Cx83D87/12MB/525MB |
| PS/2 Help            | phone:         (904)375-7852 |14.4/SVGA/SCSI2/CDROM |
\:--------------------------------------------------------------------------:/
              "Victims...aren't we all.", Eric Draven, The Crow.

all flames: /dev/null