🚀 go-pugleaf

In article <13188@aggie.ucdavis.edu> ez002644@castor.ucdavis.edu (Eric W. Douglas) writes:
>
>[lot's o' stuff about a rough install deleted...]
>
>First, let me say that I use Quark, installed many different
>versions, and still use it, without any problems. Second, I've
>used PageMaker... XPress licks it no problem. Much more versatility
>in Quark Xpress.
>
>
>>forced to at virtual gunpoint.  I don't do marketing surveys
>>for free.  I *DO* demonstrate software & recommend it to members
>>of the University community;  I will be recommending a great
>>many copies of PageMaker to people.  
>
>Hey, you can't blame a company for trying to protect its software
>from being violated and run on more than one machine... I personally
>don't like this, but hey, if I was in their shoes, I'd want to
>get paid for what was rightfully mine. I tend to think that Quark
>has done a fairly efficient job of copy protecting their software,
>without making it too difficult to use.

I can hardly see what a multiple screen marketing survey has to do
with protecting one's software. It should be no more useful than
asking for the name and company.
>
>>I do not need to deal with a second string company with an
>>attitude problem towards its customers.  (By the way, I called
>>their tech support number to inquire about my problems, and was
>>told that everyone who could help was "in a meeting."  STRIKE 
>>THREE, Quark!)
>
>If you're that upset, write a letter to the Customer Relations
>department at Quark. Hell, you might get a technician showing
>up on your doorstep with a complementary 10 pack of XPress, willing
>to install them for you. (Well, so this is a little far fetched..)
>My point is, before you go off half-cocked bad mouthing them on
>the nets, maybe a little more effort on your part is in order.
>Call me crazy, but I guess it is *possible* that everyone in tech
>support *was* in a meeting.
While it is of course possible that everyone in tech support was in a
meeting that doesn't change the fact that this wouldn't be the case in
a company dedicated to helping its customers.



-- 
Andreas J. Guelzow                       <guelzow@ccu.umanitoba.ca>
Department of Mathematics & Astronomy        University of Manitoba