🚀 go-pugleaf

In comp.sys.mac.apps, rsvanc00@nx06.mik.uky.edu (Randolph S. Vance) writes:

    I recently purchased Apple's Macintosh operating System, Version 7.1
    from MacWarehouse. I was impressed with the speed that MacWarehouse
    had in delivering, even with the fact that System 7.1 was a bit delayed
    due to the holidays. Well, I got System 7.1 today, I unpacked it with
    a greedy smile and a gladdened heart, now I could finally throw away
    my antiquated System 6 from the System Folder. I noticed several goodies
    which Apple gave me for my purchase. At Ease! Wow! and QuickTime to boot,
    Cool! 

    Then, to my horror, I noticed a small note Apple packed in. It read:

    "If your computer does not have a 1.4 MB floppy drive..." (title)

    "If your Macintosh is a Macintosh Plus, a Macintosh SE, or a Macintosh II
    computer and you do not have a 1.4 megabyte (MB) floppy disk drive, you
    will not be able to use the high density floppy disks included with this
    7.1 Personal Upgrade Kit.

    If you don't have a 1.4 MB floppy disk drive, you will see the following
    message if you insert one of the high density floppy disks:

    (the "This disk is unreadeable: Do you want to initialize it?" message)

    *	Click Eject to eject the disk.

    To obtain a set of 800K floppy disks that you can use to upgrade your
    computer to system software version 7.1, please call 1-800-769-2775."

    I called the number. The representative on the other end stated that
    I had to fax my receipt to them (716-873-0906) and that they would send
    via normal shipping the set of low density disks. For 8 dollars more,
    Check or Credit Card, I could get them sent overnight. Well, I paid
    $79 already to get a much needed upgrade, now I have to wait two weeks
    or send in 8 dollars more?

Exactly what happened to me.  I called Apple and waited forever to get
through the Phone Answering System, was then told to fax proof of purchase
with a request for low density disks, and wait.  That was last December
15 or so.  I am still waiting for my disks.  Overnight
delivery from MacWarehouse seems to have been a bit of overkill....

I even had thoughts of providing a rental service for low density drive
owners of Applied Engineering 1.44 external drives.  Probably never see
them again, though...