🚀 go-pugleaf

In article <jtwarden-080193213049@mac2.chem.rpi.edu> jtwarden@rpi.edu (Joseph Warden) writes:
:In article <dnsurber.726417115@node_26400>, dnsurber@lescsse.jsc.nasa.gov
:(Douglas N. Surber) wrote:
:> 
:> I have used Mac_In_Tax since '86, but never again.  The '91 release was
:> so bug ridden and the support so pathetic that I will not give those jerks
:> a ChipSoft another cent.  The ruined a good product.
: 
:My it MUST have been a bad day! In this and following polemics Mr. Surber
:assails ChipSoft and MacInTax. I have used this product for at least 5
:years, and while there have been occasional minor bugs (and most often
:lapses in documentation), the software has behaved admirably. Even in
:last year's "bug ridden" version, I had no difficulty in using the 
:package and I even thought there were some improvements!

:Joseph Warden

Joe,
 My expereince with the '91 MacInTax program was not good. I started with the
early version and then upgraded to the (late) final version. Both versions
caused numerous system "lock-ups" and generally misbehaved. When I tried to
work with the customer support folks, I quickly discovered that they had
various patch levels of the program used to attempt to solve different
problems. It also turned out that the install order was effecting the
type of problem displayed. Also, the Geneva font supplied with the program
was in some way corrupted and caused problems with the ribbon display in
Word 5 (fixed when I reinstalled the Apple Genevea fonts). Finally, the
MacInTax package was unable to convert the federal info into the PA forms.
(Forms which, it turns out, were not approved by PA - but which were
SOLD by ChipSoft.)
 All in all, the troubles with the program were in very large part
responsible for my having to file for an extension and later pay some
interest.
 Due to my many well documented problems with the program (documented by
my $$$ calls to their help line and to their sending me a few "patched"
versions) I ultimately got a full refund.
 MacInTax "cost" me an unforgiveable amount of valuable time! ChipSoft will
have to prove that they've recovered from their mistakes before I will
use MacInTax again.
 And, yes I did read the instructions :-).

-- 

Martin S. Weinhous, Ph.D.		weinhous@radonc.hahnemann.edu
Radiation Oncology, MS-102
Hahnemann University 			office: (215) 762 - 8616
Broad & Vine				fax:    (215) 762 - 7683
Philadelphia, PA 19102-1192		home:   (215) 564 - 5986