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Article #12587

Re: Norton 3.2.1 and 9500 - Incompatible?

#12587
From: Doug Eldred
Date: Wed, 20 Mar 1996 00:00
37 lines
2928 bytes
In article <stevendc-1903961844100001@slip1177.rmii.com>,
stevendc@rmii.com (S. Curtis) wrote:

>I just bought a  powermac 9500 clone (Powerwave 604/132) and I cannot load
>NUM 3.2.1 into the machine.  Installation is always unsuccessful.
>Furthermore, the Norton emergency disk will not boot the machine at all. I
>haven't read or heard any discussion on this, but maybe I'm just out of
>the loop. Anyone know anything about this?  I have tried calling Symantec,
>but they only have one phone line to answer the 52,000 calls they receive
>per day, and their tech support staff consists of a single 81 year old
>grandmother who only works part time. (At least that's what I suspect - I
>have never been able to get through to them in the last 3 YEARS!!!)    
>Thanks a bunch!

I don't know about the unable to install part.  I'm not too surprised that
the Emergency Disk's System doesn't yet support Apple's latest products;
in time it probably will.  

You could TRY replacing "Disk First Aid" on the "Disk Tools" disk with
Norton Disk Doctor; I think there were space problems when I tried this
with my 7500/100, but if it works that would be one solution.

For the Emergency Disk part, what I did with my 7500/100 is create a
floppy with Norton Disk Doctor and Disk First Aid on it.  If/when I need
to fix my hard drive I boot from the CD-ROM (hold down 'c' key while
booting), then insert the floppy and run NDD or DFA from there.

Doug

+-------------------------------------+----------------------------------+
| Douglas K. Eldred                   | Mail:   Douglas.K.Eldred@cdc.com |
| Control Data Systems, Inc. (ARH215) | Web:    http://www.cdc.com       |
| 4201 Lexington Avenue North         | Fax:    (612) 482-2783           |
| Arden Hills, MN  55126-6198  USA    | Voice:  (612) 482-4395           |
+-------------------------------------+----------------------------------+
|      One small change today can create many big changes tomorrow.      |
+------------------------------------------------------------------------+
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From: Douglas.K.Eldred@cdc.com (Doug Eldred)
Subject: Re: Norton 3.2.1 and 9500 - Incompatible?
Date: 1996/03/20
Message-ID: <Douglas.K.Eldred-2003960900360001@129.179.91.117>
X-Deja-AN: 143365611
references: <stevendc-1903961844100001@slip1177.rmii.com>
organization: Control Data Systems, Inc.
newsgroups: comp.sys.mac.apps,alt.sys.mac.newuser-help,aus.computers.mac,comp.sys.mac,comp.sys.mac.misc