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Article #2438

Re: Excel 4.0 Microsoft help system???

#2438
From: Evan Torrie
Date: Fri, 04 Sep 1992 02:01
23 lines
1694 bytes
kgantz@cup.portal.com (Ken H Gantz) writes:

>I just upgraded to Excel 4.0 and am puzzled by this message
>I get from time to time. Every once in a while when I try to
>access HELP, I get a requestor which says something like THE
>MICROSOFT HELP SYSTEM IS OUT OF MEMORY and then a second
>requestor that says UNABLE TO ACCESS HELP. After getting these
>requestors, I checked ABOUT EXCEL and find 1.9 megs, of the 2
>megs alloted to Excel, available. Once I get the help system
>requestor, I cannot access HELP again until I restart Excel.

  I had these problems with an extension conflict.  In my
case, I could NEVER get the Help system up (even after immediately
starting up Excel) so long as I had this particular extension
installed.
  Unfortunately, I can't remember what the offending extension was,
(although it may have been MemInit) but I would suggest that this is
probably your problem.  Try removing extensions and see what happens.

-- 
------------------------------------------------------------------------------
Evan Torrie.  Stanford University, Class of 199?       torrie@cs.stanford.edu 
Embrace rationalism, reject superstition.           Break away from the past.
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From: torrie@cs.stanford.edu (Evan Torrie)
Subject: Re: Excel 4.0 Microsoft help system???
Message-ID: <torrie.715572109@Xenon.Stanford.EDU>
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Date:  4 Sep 92 02:01:49 GMT
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