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Article #2438Re: Excel 4.0 Microsoft help system???
From: Evan Torrie
Date: Fri, 04 Sep 1992 02:01
Date: Fri, 04 Sep 1992 02:01
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1694 bytes
kgantz@cup.portal.com (Ken H Gantz) writes: >I just upgraded to Excel 4.0 and am puzzled by this message >I get from time to time. Every once in a while when I try to >access HELP, I get a requestor which says something like THE >MICROSOFT HELP SYSTEM IS OUT OF MEMORY and then a second >requestor that says UNABLE TO ACCESS HELP. After getting these >requestors, I checked ABOUT EXCEL and find 1.9 megs, of the 2 >megs alloted to Excel, available. Once I get the help system >requestor, I cannot access HELP again until I restart Excel. I had these problems with an extension conflict. In my case, I could NEVER get the Help system up (even after immediately starting up Excel) so long as I had this particular extension installed. Unfortunately, I can't remember what the offending extension was, (although it may have been MemInit) but I would suggest that this is probably your problem. Try removing extensions and see what happens. -- ------------------------------------------------------------------------------ Evan Torrie. Stanford University, Class of 199? torrie@cs.stanford.edu Embrace rationalism, reject superstition. Break away from the past.
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Newsgroups: comp.sys.mac.apps Path: arc1-ca.pugleaf.net!sparky!uunet!stanford.edu!CSD-NewsHost.Stanford.EDU!Xenon.Stanford.EDU!torrie From: torrie@cs.stanford.edu (Evan Torrie) Subject: Re: Excel 4.0 Microsoft help system??? Message-ID: <torrie.715572109@Xenon.Stanford.EDU> Originator: torrie@Xenon.Stanford.EDU Sender: news@CSD-NewsHost.Stanford.EDU Organization: CS Department, Stanford University, California, USA References: <65234@cup.portal.com> Date: 4 Sep 92 02:01:49 GMT Lines: 23