🚀 go-pugleaf

In article <1990Jul20.134951.4832@ariel.unm.edu> wilcox@hydra.unm.edu (Sherman Wilcox) writes:
>In article <1990Jul20.003127.9742@swbatl.sbc.com> george@swbatl.UUCP (George D. Nincehelser) writes:
>>
>>The whole point is to make it easy for USERS LESS TECHNICAL THAN
>>OURSELVES!  ...
>
>At some point, we start doing a disservice to "users less technical
>than ourselves" by not encouraging them to acquire some level of
>knowledge about such "technical" things ....

At the same time, there are those users who would say, in essence, "If
I have to do something to make it work, I just won't do it at all."
In general, those users are supported in some way, shape or form by
those of us who do know what we're doing, but personally stepping in
to set up the disk for them could potentially be a pain.  In most
instances, those sort of situations can be handled by physical
distribution of the disk, though.

Never underestimate the ability of the users to screw things up,
however.  I'm sure that if someone did set up a Disinfectant installer
as described, someone would screw up using it if at all possible.  My
old company used to amaze several clients by fixing their system very
quickly when someone came out to look at a problem.  It was fairly
simple; all they had to do was call up Find File, look for System, and
remove the half-dozen extra system folders that had been installed
along with new software packages.  Between the client's pleasure, and
the fact that the company had just made some easy money off of someone
else's stupidity, my boss was real happy :-).
--
R David Francis   francis@cis.ohio-state.edu