Article View: comp.sys.mac.apps
Article #5087Good Service!
From: D.Langford
Date: Tue, 27 Nov 1990 23:29
Date: Tue, 27 Nov 1990 23:29
23 lines
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1265 bytes
There is frequently comment on the net about poor service. I've just had an example of very /good/ service; it seemed appropriate to pass out a bouquet! I bought Reference Software's 'Grammatik Mac' a while back; when I heard from a friend that there was an upgrade - and I hadn't got it - I rang them in annoyance. It was only then I realised I hadn't sent in the registration card... Without waiting for the card, they sent me the complete upgrade package: disks, heavy manual.. it cost $8:50 just in airmail. They didn't charge a bean. Now that's what I /call/ a good upgrade policy! Usual disclaimers. - duncan ----------------------------------------------------------------------------- duncan langford university of kent at canterbury, UK dl1@ukc.ac.uk -----------------------------------------------------------------------------
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arc1-ca.pugleaf.net!utzoo!utgpu!watserv1!watmath!att!dptg!ulysses!andante!mit-eddie!bu.edu!rpi!zaphod.mps.ohio-state.edu!samsung!uunet!mcsun!ukc!harrier.ukc.ac.uk!dl1Show Full Headers
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!watserv1!watmath!att!dptg!ulysses!andante!mit-eddie!bu.edu!rpi!zaphod.mps.ohio-state.edu!samsung!uunet!mcsun!ukc!harrier.ukc.ac.uk!dl1 From: dl1@ukc.ac.uk (D.Langford) Newsgroups: comp.sys.mac.apps Subject: Good Service! Message-ID: <6324@harrier.ukc.ac.uk> Date: 27 Nov 90 23:29:41 GMT Organization: Computing Lab, University of Kent at Canterbury, UK. Lines: 23