Article View: comp.sys.mac.apps
Article #6563Re: Norton Utilities Oddity
From: JKT
Date: Fri, 04 Jan 1991 03:13
Date: Fri, 04 Jan 1991 03:13
26 lines
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1978 bytes
In article <1990Dec28.203018.28195@objy.com>, drew@objy.com (Drew Wade) says:
>(Norton Utilities Rep says:)
> I am concerned about your comment, "I called Norton and they seemed
> unknowledgeable and uninterested in helping". I don't know who you talked ,
> to and I don't want to make up any excuses, but I suspect that you might
> have just caught one of them on a busy day. They are usually very helpful l
> and try to do their best to solve a problem even if it takes some research h
> and giving you a call back.
I just wanted to follow this up by saying that the above is true;
Norton reps are VERY helpful. I recently had to call about an error
that Norton Speed Disk reported that was not listed in the manual.
The rep I spoke to was very courteous, helpful, and really knew his
stuff; he had my problem solved in less than two minutes though in
that span of time he walked me through quite a few buttons, pages,
and settings. If only every company was like Norton!! :-)
Kurt
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rutgers!psuvax1!psuvm!jkt100 From: JKT100@psuvm.psu.edu (JKT) Newsgroups: comp.sys.mac.apps Subject: Re: Norton Utilities Oddity Message-ID: <91003.221354JKT100@psuvm.psu.edu> Date: 4 Jan 91 03:13:54 GMT References: <1990Dec28.203018.28195@objy.com> Distribution: na Organization: Penn State University Lines: 26