🚀 go-pugleaf

You don't mention having checked for viruses. Although I don't
think it's generally a good idea to get too paranoid about them
for every single thing that may go wrong, unexplained crashes
while accessing a menu to change a font or something sounds to
me like it could be something like WDEF. If you haven't checked
for it lately do so with Disinfectant 2.4 or some other up-to-date
virus software.

Another thing you can try for unexplained word crashes is to trash
the file in your System folder called "Word Settings (4)". Getting
rid of this settings file (Word will make a new one for you the next
time you use the program) is one of those great magical/mystical
things to do that has no actual proof of salutory effect, but do it
anyway 'cuz it will probably make you feel better because you're
taking charge and doing something. You could also just replace the
whole Word program while you're at it too; this is true for any
program, it can sometimes get damaged in the course of a bomb or
crash, loading in a fresh copy sometimes helps.
--
Dana E. Keil                Department of Agricultural and Resource Economics
University of California, Berkeley                      dana@are.berkeley.edu