Article View: comp.sys.mac.databases
Article #16Helix Express Concerns
From: Mike Steiner
Date: Thu, 29 Oct 1992 19:51
Date: Thu, 29 Oct 1992 19:51
25 lines
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2037 bytes
I ordered my upgrade to Helix Express on Sept. 30th. Yesterday I received it (exactly 4 weeks after I mailed my check); it had been shipped on Oct 22; three weeks after I mailed the check. Yesterday, I also received my bank statement yesterday. The check cleared the bank on October 5th. That means that Helix Technologies did not ship until 17 days after they cashed the check (more than that, allowing for the float). I do not like this policy at all; it gives the impression that they were/are short of cash and had to receive upgrade fees before they could pay for at least some of the expenses involved in providing the upgrades. Another thing that I don't like is that when you run the buckler application to join the two halves of the application, you have to enter a four-digit serial number and a 20-character (approximation; I did not count the exact number of characters) "enabling code." The code is provided on a mailing label that is too big to tape to the floppy disk. If I had known that the product had this protection on it, I may not have ordered the upgrade. I don't like copy protection of any sort whatsoever. I haven't tried working with the product, yet, however--that will have to wait until this weekend. +---------------------------------------------------------------------+ |Now that I have a reader that can do .sigs, I can't think of a witty | |one to put here, so I won't. All normal disclaimers apply. | +---------------------------------------------------------------------+
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Path: arc1-ca.pugleaf.net!sparky!uunet!charon.amdahl.com!pacbell.com!sgiblab!zaphod.mps.ohio-state.edu!cs.utexas.edu!sun-barr!news2me.EBay.Sun.COM!exodus.Eng.Sun.COM!sun!claris!NewsWatcher!user From: mike_steiner@qm.claris.com (Mike Steiner) Newsgroups: comp.sys.mac.databases Subject: Helix Express Concerns Message-ID: <mike_steiner-291092114456@192.35.50.131> Date: 29 Oct 92 19:51:13 GMT Sender: news@claris.com Followup-To: comp.sys.mac.databases Lines: 25 Nntp-Posting-Host: steiner