🚀 go-pugleaf

In article <mike_steiner-291092114456@192.35.50.131> mike_steiner@qm.claris.com (Mike Steiner) writes:

> I ordered my upgrade to Helix Express on Sept. 30th.  Yesterday I received
>it (exactly 4 weeks after I mailed my check); it had been shipped on Oct
>22; three weeks after I mailed the check.  Yesterday, I also received my
>bank statement yesterday.  The check cleared the bank on October 5th.  That
>means that Helix Technologies did not ship until 17 days after they cashed
>the check (more than that, allowing for the float).  I do not like this
>policy at all; it gives the impression that they were/are short of cash and
>had to receive upgrade fees before they could pay for at least some of the
>expenses involved in providing the upgrades.

Or, they cashed the check, and shippied HE as soon as it was ready.
Maybe they even thought HE was going to be ready 2 weeks earlier than
it was.

>Another thing that I don't like is that when you run the  buckler
>application to join the two halves of the application, you have to enter a
>four-digit serial number and a 20-character (approximation; I did not count
>the exact number of characters) "enabling code."  The code is provided on a
>mailing label that is too big to tape to the floppy disk.  If I had known
>that the product had this protection on it, I may not have ordered the
>upgrade.  I don't like copy protection of any sort whatsoever.

You have some really extreme definitions of copy protection--how hard
is it to write the SN on your floppy?

Now, I haven't had the time to install my HE yet, so I may be singing
a different tune come then...

jas
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Jeffrey A. Sullivan             | Research Scientist et al.
jas@isi.edu (Internet)          | Information Sciences Institute
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