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Article View: comp.sys.mac.databases
Article #35

Re: Helix Express Concerns

#35
From: Mike Steiner
Date: Mon, 02 Nov 1992 23:05
41 lines
2816 bytes
In article <22771@venera.isi.edu>, jas@ISI.EDU (Jeff Sullivan) wrote:
> 
> In article <mike_steiner-291092114456@192.35.50.131> mike_steiner@qm.claris.com (Mike Steiner) writes:
> 
> > I ordered my upgrade to Helix Express on Sept. 30th.  Yesterday I received
> >it (exactly 4 weeks after I mailed my check); it had been shipped on Oct
> >22; three weeks after I mailed the check.  Yesterday, I also received my
> >bank statement yesterday.  The check cleared the bank on October 5th.  That
> >means that Helix Technologies did not ship until 17 days after they cashed
> >the check (more than that, allowing for the float).  I do not like this
> >policy at all; it gives the impression that they were/are short of cash and
> >had to receive upgrade fees before they could pay for at least some of the
> >expenses involved in providing the upgrades.
> 
> Or, they cashed the check, and shippied HE as soon as it was ready.
> Maybe they even thought HE was going to be ready 2 weeks earlier than
> it was.

Most places don't cash the check until they ship the product.
 
> >Another thing that I don't like is that when you run the  buckler
> >application to join the two halves of the application, you have to enter a
> >four-digit serial number and a 20-character (approximation; I did not count
> >the exact number of characters) "enabling code."  The code is provided on a
> >mailing label that is too big to tape to the floppy disk.  If I had known
> >that the product had this protection on it, I may not have ordered the
> >upgrade.  I don't like copy protection of any sort whatsoever.
> 
> You have some really extreme definitions of copy protection--how hard
> is it to write the SN on your floppy?

The size of the label was incidental.  Why is a 20+ character alphanumeric
needed in order to install a product?  My definition of copy protection is
anything that prevents you from running the software from a direct copy of
a master disk or that requires more than a simple installation without
entering any data from elsewhere.

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Path: arc1-ca.pugleaf.net!sparky!uunet!stanford.edu!ames!claris!NewsWatcher!user
From: mike_steiner@qm.claris.com (Mike Steiner)
Newsgroups: comp.sys.mac.databases
Subject: Re: Helix Express Concerns
Message-ID: <mike_steiner-021192150252@192.35.50.131>
Date: 2 Nov 92 23:05:53 GMT
References: <mike_steiner-291092114456@192.35.50.131> <22771@venera.isi.edu>
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