Article View: comp.sys.mac.databases
Article #35Re: Helix Express Concerns
From: Mike Steiner
Date: Mon, 02 Nov 1992 23:05
Date: Mon, 02 Nov 1992 23:05
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2816 bytes
In article <22771@venera.isi.edu>, jas@ISI.EDU (Jeff Sullivan) wrote: > > In article <mike_steiner-291092114456@192.35.50.131> mike_steiner@qm.claris.com (Mike Steiner) writes: > > > I ordered my upgrade to Helix Express on Sept. 30th. Yesterday I received > >it (exactly 4 weeks after I mailed my check); it had been shipped on Oct > >22; three weeks after I mailed the check. Yesterday, I also received my > >bank statement yesterday. The check cleared the bank on October 5th. That > >means that Helix Technologies did not ship until 17 days after they cashed > >the check (more than that, allowing for the float). I do not like this > >policy at all; it gives the impression that they were/are short of cash and > >had to receive upgrade fees before they could pay for at least some of the > >expenses involved in providing the upgrades. > > Or, they cashed the check, and shippied HE as soon as it was ready. > Maybe they even thought HE was going to be ready 2 weeks earlier than > it was. Most places don't cash the check until they ship the product. > >Another thing that I don't like is that when you run the buckler > >application to join the two halves of the application, you have to enter a > >four-digit serial number and a 20-character (approximation; I did not count > >the exact number of characters) "enabling code." The code is provided on a > >mailing label that is too big to tape to the floppy disk. If I had known > >that the product had this protection on it, I may not have ordered the > >upgrade. I don't like copy protection of any sort whatsoever. > > You have some really extreme definitions of copy protection--how hard > is it to write the SN on your floppy? The size of the label was incidental. Why is a 20+ character alphanumeric needed in order to install a product? My definition of copy protection is anything that prevents you from running the software from a direct copy of a master disk or that requires more than a simple installation without entering any data from elsewhere. +---------------------------------------------------------------------+ |Now that I have a reader that can do .sigs, I can't think of a witty | |one to put here, so I won't. All normal disclaimers apply. | +---------------------------------------------------------------------+
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Path: arc1-ca.pugleaf.net!sparky!uunet!stanford.edu!ames!claris!NewsWatcher!user From: mike_steiner@qm.claris.com (Mike Steiner) Newsgroups: comp.sys.mac.databases Subject: Re: Helix Express Concerns Message-ID: <mike_steiner-021192150252@192.35.50.131> Date: 2 Nov 92 23:05:53 GMT References: <mike_steiner-291092114456@192.35.50.131> <22771@venera.isi.edu> Sender: news@claris.com Followup-To: comp.sys.mac.databases Lines: 41 Nntp-Posting-Host: steiner