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TECHNICAL ASSISTANCE CENTER

Our top priority is being responsive to our customers.  So when they
call, we answer with the unparalleled dedication of our best people
and greatest resources.  We are continuing to build the best Customer
Satisfaction organization in the industry.  So, in these key
positions, we need the very best people who know how to listen and can
respond with comprehensive, timely solutions.  Help us continue
Apple's commitment to customer support by answering this with your
resume.


SENIOR SUPPORT ENGINEERS

You will provide support to customers of the Apple Technical
Answerline via a sophisticated telephone environment and via
electronic mail.  Services include support for Macintosh OS, Macintosh
peripherals, A/UX, MacX, SNA*ps, AppleTalk Networks, AppleTalk Remote
Access, DAL, and other high level environment products as determined
by our customer's needs.  You should have a BA/BS degree and 4-5+
years' technical experience in the above areas, with special focus in
A/UX (3.0 preferred), MacX, IBM DAL, or OCE.  Hand on technical
experience with TCP/IP, AppleTalk, SNA, APPC, X.25, or other
networking / communication environments preferred.  (Dept.  SSE
1213-AA)


TELEPHONE TECHNICAL SUPPORT ENGINEERS

You will resolve technical, and pre / post sales customer questions;
provide hardware and software support to Apple's service providers and
end user customers via telephone and AppleLink.  You should have a
BA/BS degree and 3-4+ years' experience services and supporting
microcomputer systems.  Technical support and fault isolation skills
required.  (Dept.  TTSE 1213-AA)


Both positions require excellent written and verbal communication
skills; troubleshooting experience; and a real concern for customer
satisfaction.

Please send your resume to: Apple Computer, Inc.  Human Resources,
(insert appropriate code from above, here), MS HRB, 2420 Ridgepoint
Drive, Austin, Texas, 78754.  Please also send electronic copies to
Mr. Mike Webb on AppleLink at WEBB.M or via internet mail at
webb.m@applelink.apple.com.

Apple Computer has a corporate commitment to the principal of
diversity.  In that spirit, we welcome applications from all
individuals.  Women, minorities, veterans and disabled individuals are
encouraged to apply.

(c) 1992 Apple Computer, Inc.  Apple, the Apple logo and "The power to
be your best" are registered trademarks of Apple Computer, Inc.