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Article #84

Re: Mac data recovery needed!? Help!!!! Local to LA, or anywhere reliable!!??

#84
From: Tim Scoff
Date: Mon, 25 May 1998 00:00
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In article <resonance-2405981921340001@199-170-160-167.la.inreach.net>,
resonance@rpsx.nu (r paul seymour) wrote:

>Hello. I have a grave situation. I took my computer in to a Mac authorized
>service store in Pasadena to have what was supposed to be a simple
>procedure performed. I just purchased a new 4G drive and an external case.
>In my 7600 I had a 1G and 2G drive. Well, I wanted to 1G to be placed in
>the external case, and the 4G to be placed in the 7600. So, I thought,
>they don't even need to touch the 2G, so it should be quite safe. Well,
>the kid who performed the service didn't listen, and placed the 2G in the
>external case instead! Well, I waited and they switched it back. Then
>suddenly the 2G wasn't showing up, anymore. They went back and fiddled
>some more, then suddenly, the 2G was an EMPTY disk named UNTITLED!!!!!!!!!
>
>
>The explanation: "It's a mystery." "Mysterious things happen." "I have no
>idea how that could have happened." Of course, later, it was explained
>that there's no way for a drive to become formatted unless someone chooses
>to have it happen!! So, it's either "mysterious forces" or they formatted
>it accidentally and wouldn't admit it. Then, they said it was dead because
>it wasn't spinning. THEN, then it was "oops, we forgot to put the drive
>spin jumper back on." They offered to have their "data recovery
>technician" look at it at his convenience. But, all they mentioned was
>Norton, not what I would expect a data recovery expert to use (hell,
>anyone can use that!). He said, "HFS+! No way... I can't do that until
>Norton can do that."
>
>Their incompetence leaves me planning for their failure: I need to know
>where I can go to have that data recovered!!!! I'm in the LA area. The
>challenge is that the disk was in 2 partions, and one was HFS+ (I was
>desperate for space!). But, the positive is that it was only formatted and
>it hasn't had anything written to it since. ANY suggestions! It will set
>me back 2-4 MONTHS if I can't get those files back. It is all creative
>work (graphic design, 3d modeling and animation, after effects work,
>director work). PLEASE HELP!
>
>Also, if I do have to go to a 3rd party expert to recovery the data, is it
>fair to ask for them to cover those costs, or part of those costs? Is
>there any legal recourse? Many sleepless nights until my data comes home!
>Help! THANK YOU!

   Try Tech Tool Pro version 2.  It is supposed to work with HFS+

-- 
Tim Scoff
casper@nb.net
http://www.nb.net/~casper/

Imagine that CRAY decides to make a personal computer. It contains 16 Alpha based processors executing in parallel, has 800 megabytes of RAM, 100 Gigabytes of disk storage, a resolution of 4096 x 4096 pixels, does 24bit 3D graphics in realtime, relies entirely on voice recognition for input, fits in your shirt pocket and costs $300. What is the first question the computer community asks?

"Is it DOS compatible?"
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From: casper@nb.net (Tim Scoff)
Subject: Re: Mac data recovery needed!? Help!!!! Local to LA, or anywhere reliable!!??
Date: 1998/05/25
Message-ID: <casper-2505981911020001@wheat-a-23.monroeville.nb.net>
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Newsgroups: comp.sys.mac.graphics,comp.sys.mac.hardware.storage,comp.sys.mac.hardware.misc,comp.sys.mac.system,comp.sys.mac.misc,biz.marketplace.computers.mac