🚀 go-pugleaf

In article <725492228.1473624@AppleLink.Apple.COM>, RSD@AppleLink.Apple.COM
(Research SW Design, D Goldman,PRT) wrote:
> Regarding my accompanying link ("TEditText Bug")...
>  
> I would speculate that this is a bug whose fix will:
>  
> (a) involve a very slight change to the MacApp code;
> (b) easily be seen to not have distant side-effects;
> (c) at best show up in an Apple bug doc, and that only if we're unexpectedly
> lucky (Kent says he's being transfered to another engineering department!);
> (d) belong in MacApp 3.0.2 (which there is no indication we will ever see Apple
> create or distribute).
>  
> If Apple supported MacApp 3.0, then this is what would happen now:
> (1) Apple confirms and repairs this very small and easy bug.
> (2) The fix is made to MacApp 3.0.2, which is distributed on ETO #10.
>  
> Since Apple no longer supports MacApp 3.0 [Go ahead: prove me wrong! Follow
> the above 2 steps.], let us suppose that MADA buys it. Then here is the
> scenario:

I just want to raise one issue, Q&A of a product is a very expensive
phase, and in the case of MacApp we are even dealing with a multitude
of testing cases. In other words one engineer for testing/maintenance
is maybe OK, maybe not (I'm skeptical but I might be wrong, if you find
someone willing to hack 20 hours a day :-) ).

I've seen this problem over here in DTS, where we have people, resources,
even a lot of equipment. The problem we have is time, it takes a lot of
time
and energy to test out bug fixes, and we don't have the infrastructure
concerning a full SQA process, something that needs to be in place day
one concerning bug fix releases. In addition, you have to be very, very
sure that bug fixes are properly working, because developers don't like
sudden updates to bug fixes (yes we know, we sometimes have the same
QA problem over here).

Cheers,
Kent
-------------------
Kent Sandvik (UUCP: ....!apple!ksand; INTERNET: ksand@apple.com)
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