Article View: comp.sys.mac.portables
Article #130Re: PowerBook 5300 Door
From: Andrew Madison
Date: Thu, 19 Sep 1996 00:00
Date: Thu, 19 Sep 1996 00:00
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Paul Nash (paul@frcs.alt.za) wrote: : > Wait a sec... if the powerbook is still under warranty, how can they : > legally *not* entertain a warranty claim? If the door broke within the : > first year, they gotta give you a new one, right? Or is the law different : > Down Under? : Precisely. Anyway, someone from Apple phoned yesterday to say that : whatever their phone support people and dealers say to the contrary, the : door _is_ covered by warranty, and that they will arrange for a local : dealer to have a new door ready and waiting for me to collect tomorrow. On a different subject, I called the (US) Apple Help line, and told them my door broke. The (actual) human being at the other end indicated "the door is in the mail." Well, that was a month ago. Should I bug them again? I know one guy got 10 doors in the mail after he told them of the problem. Anyone else get their doors? -- A.J. Madison madison@nexen.com | "When the going gets weird, ascom Nexion | the weird turn pro." 289 Great Road phone: 508 266-2332 | -- Hunter S. Thompson Acton, MA 01720-4739 FAX: 508 266-2300 |
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<umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9> <paul-1909961822150001@newshost.anu.edu.au>Show Full Headers
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 107dd4,d4b620ebca001d83 X-Google-Attributes: gid107dd4,public X-Google-Thread: 10b5e3,8a7ba7c4a63e3e48 X-Google-Attributes: gid10b5e3,public From: madison@nexen.com (Andrew Madison) Subject: Re: PowerBook 5300 Door Date: 1996/09/19 Message-ID: <51rur7$2t3@nexen.nexen.com> X-Deja-AN: 183978933 references: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9> <paul-1909961822150001@newshost.anu.edu.au> followup-to: comp.sys.mac.portables,aus.computers.mac organization: Ascom Nexion, Acton Massachusetts newsgroups: comp.sys.mac.portables,aus.computers.mac