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Article #130

Re: PowerBook 5300 Door

#130
From: Andrew Madison
Date: Thu, 19 Sep 1996 00:00
25 lines
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Paul Nash (paul@frcs.alt.za) wrote:
: > Wait a sec... if the powerbook is still under warranty, how can they
: > legally *not* entertain a warranty claim? If the door broke within the
: > first year, they gotta give you a new one, right? Or is the law different
: > Down Under?

: Precisely.  Anyway, someone from Apple phoned yesterday to say that
: whatever their phone support people and dealers say to the contrary, the
: door _is_ covered by warranty, and that they will arrange for a local
: dealer to have a new door ready and waiting for me to collect tomorrow.



On a different subject, I called the (US) Apple Help line, and told them
my door broke.  The (actual) human being at the other end indicated "the
door is in the mail."  Well, that was a month ago.  Should I bug them
again?  I know one guy got 10 doors in the mail after he told them of
the problem.  Anyone else get their doors?

--
A.J. Madison         madison@nexen.com   | "When the going gets weird,
ascom Nexion                             |  the weird turn pro."
289 Great Road       phone: 508 266-2332 |            -- Hunter S. Thompson
Acton, MA 01720-4739 FAX:   508 266-2300 |
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References: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9> <paul-1909961822150001@newshost.anu.edu.au>

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From: madison@nexen.com (Andrew Madison)
Subject: Re: PowerBook 5300 Door
Date: 1996/09/19
Message-ID: <51rur7$2t3@nexen.nexen.com>
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references: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9> <paul-1909961822150001@newshost.anu.edu.au>
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