Re: PowerBook 5300 Door

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#133

From: Paul Nash
Date: Thu, 19 Sep 1996 00:00

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> Wait a sec... if the powerbook is still under warranty, how can they
> legally *not* entertain a warranty claim? If the door broke within the
> first year, they gotta give you a new one, right? Or is the law different
> Down Under?

Precisely.  Anyway, someone from Apple phoned yesterday to say that
whatever their phone support people and dealers say to the contrary, the
door _is_ covered by warranty, and that they will arrange for a local
dealer to have a new door ready and waiting for me to collect tomorrow.

I'm not holding my breath, but it looks like Apple Australia _are_
actually listening, and are trying to improve their image.  Who knows, if
things continue like this, I may even start recommending Macs again!

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<umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9>

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From: paul@frcs.alt.za (Paul Nash)
Subject: Re: PowerBook 5300 Door
Date: 1996/09/19
Message-ID: <paul-1909961822150001@newshost.anu.edu.au>
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references: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au> <paul-1609961137410001@newshost.anu.edu.au> <ndaniel1-1909960224170001@207.60.24.9>
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