[ANN] Metrowerks Online Community and Support

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#552

From: MW Ron
Date: Fri, 09 Jul 2004 03:07

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CodeWarriors
I am pleased to announce that Metrowerks Online Support and Community 
are now available. These enhanced support offerings give you the ability 
to interact with us in a new way, and improve the quality of support you 
receive. 
 
Our new support offerings enable customers to communicate with the 
Metrowerks� support team and other developers. Metrowerks new Online 
Support <http://www.metrowerks.com/Online_Support>  and Community <http://www.metrowerks.com/community>  features the ability to submit and track service requests online and 
to search the Metrowerks Knowledge Base, as well as participate in 
online developer forums. 

Community  <http://www.metrowerks.com/Community>  
Open to everyone
Community is a forum that will replace the current codewarrior* 
newsgroups with web-based forums. Ron Liechty (MW Ron) and the support 
team will moderate these new discussion forums, which will serve as free 
support for you. 
Features include:
- Participate in message boards
- Developer forums for shared learning on CodeWarrior� topics
- Discuss and post questions and answers
- Search and view message boards by topic 
 
Online Support  <http://www.metrowerks.com/Online_Support>  
Available only to customers with a valid support contract 
Online Support allows customers to submit & track service requests (SRs) 
online and search our full Siebel Knowledge Base.
Features include:
- Submit and track service requests (SRs)
- Search our Knowledge Base of solutions and FAQs
- Manage your profile and your company profile
- View your products and support contracts

-- 
  Metrowerks, one of the world�s top 100 companies and influencers 
     in the software development industry. - SD Times  May 2004
               http://www.sdtimes.com/2004sdt100.htm
       
                  Metrowerks, maker of CodeWarrior 
Ron Liechty - MWRon@metrowerks.com - http://www.metrowerks.com

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From: MW Ron <mwron@metrowerks.com>
Newsgroups: comp.sys.mac.programmer.codewarrior,comp.sys.mac.oop.powerplant,codewarrior.mac,comp.sys.mac.programmer.help
Subject: [ANN] Metrowerks Online Community and Support
Date: Thu, 08 Jul 2004 23:07:30 -0400
Organization: Metrowerks
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