🚀 go-pugleaf

I'm beyond frustration at this point trying to get our LQ to work right.
I thought the new version of the printer (which took 3 months to come)
would fix our problems, but it didn't.  And Apple sent the _old_
software with the printer (a problem acknowledged by AppleTech) so i
didn't get the HyperStack called "Setting up your LQ."  The dealer has
been of no help ("What's an ImageWriter LQ?") and AppleTech said they'd
send the new disks, but they didn't.  I understand the file's on
AppleLink, so if any kind soul would care to download it and e-mail it
to me...

Anyway, the problem is this:  The top margin works properly for
automatic feed paper (using push tractor) with one setting of SW2-8
(can't remember which way) and fine for hand feed the other way.  If I
set it so that auto-feed works right, i get an extra 1" margin on top of
hand-feed paper (and none at the bottom).  If i set SW2-8 so that hand
feed works right, there is no margin at the top of auto feed print jobs.

Can someone tell me what i'm doing wrong?
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                                               - Scott