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From: DSONNTAG@cc.utah.edu (David M. Sonntag, MSPH)
Newsgroups: comp.sys.apple
Subject: Warranty?  Torched SE/030 on 3/8/90=> A wormy apple
Message-ID: <50550@cc.utah.edu>
Date: 12 Mar 90 16:19:43 MDT
Lines: 26

When I first heard rumours, sometime last fall, that Apple was going to
extend their warranty from a meager 90-days, to a more appropriate 12
months, I happily filed the thought away.  On March 8th, I wasn't so
happy.  In fact, I'm quite livid about Apple letting me fall through
the cracks.

On March 8th (!?! Planned obsolescence???), my SE/030 hung up and died.
I bought it last year on April 28th, so the machine was only 10 months-
old.  Of course, Apple didn't make the new warranty retroactive to
cover all those folks whose machines would still be under a 12 month
warranty.  And their "generous" offer of 12 months AppleCare for the
price of 6 doesn't do me a damn bit of good, as no dealer worth his
salt will sign you up for AppleCare for a machine that isn't working.

So meanwhile, it looks like I get to eat the costs of a new motherboard.
This whole thing really irks me, because I have been pushing quite
hard as the new MIS manager to get our company president to take a
look at the Mac.  A typical situation of loving the machine, but
hating the $^%&*@$ company.

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Dave Sonntag, MSPH		International EnviroSearch
CompuServe:  71341,1757         (801) 466-1035
Internet:  DSONNTAG@CC.UTAH.EDU
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