Article View: comp.sys.mac
Article #10955Re: APDA (need I say more)
From: Michael Thomas Niehaus
Date: Fri, 23 Mar 1990 17:10
Date: Fri, 23 Mar 1990 17:10
19 lines
1411 bytes
1411 bytes
After posting my original message, I too received a reply from APDA explaining
the situation, checking on my order, and assuring me that actions are being
taken to improve. I replied that although I was impressed with the amount of
attention being given to complaints, it is the actions that result from these
complaints that are more important.
Well, today I received my order. It was shipped UPS blue (normally $8) at
the price of UPS ground ($3). Now that's the kind of gesture that I like.
(And yes, it is obvious that there was no mistake. The computer invoice
definitely states parcel post. It was crossed off by a real person, and
UPS Blue was written in). Thank you APDA.
-Michael
--
Michael Niehaus UUCP: <backbones>!{iuvax,pur-ee}!bsu-cs!mithomas
Apple Student Rep ARPA: mithomas@bsu-cs.bsu.edu
Ball State University AppleLink: ST0374 (from UUCP: st0374@applelink.apple.com)
Technical Details
Message-ID:
<10970@bsu-cs.bsu.edu>Path:
arc1-ca.pugleaf.net!utzoo!attcan!uunet!cs.utexas.edu!mailrus!iuvax!bsu-cs!mithomasReferences:
<10948@bsu-cs.bsu.edu> <5360045@hpccc.HP.COM> <39707@apple.Apple.COM>Show Full Headers
Complete Article Headers
Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!cs.utexas.edu!mailrus!iuvax!bsu-cs!mithomas From: mithomas@bsu-cs.bsu.edu (Michael Thomas Niehaus) Newsgroups: comp.sys.mac Subject: Re: APDA (need I say more) Summary: nice gesture Message-ID: <10970@bsu-cs.bsu.edu> Date: 23 Mar 90 17:10:04 GMT References: <10948@bsu-cs.bsu.edu> <5360045@hpccc.HP.COM> <39707@apple.Apple.COM> Reply-To: mithomas@bsu-cs.UUCP (Michael Thomas Niehaus) Organization: CS Dept, Ball St U, Muncie, Indiana Lines: 19