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Article #11140Re: Xerox suit against Apple update
From: Chuq Von Rospach
Date: Tue, 27 Mar 1990 00:24
Date: Tue, 27 Mar 1990 00:24
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fozzard@boulder.Colorado.EDU (Richard Fozzard) writes: >The sooner Apple lays off some lawyers and >hires some customer service and technical people (BTW, the EXACT OPPOSITE >of what they have been doing the last few years >And given that a good lawyer costs about four times as much as a good >technical person, the better for Apple's bottom line! Just to keep the facts straight, I might point out that neither of these statements are true: I happen to *be* one of the technical support people Apple's hired in the last 18 months. Customer Service has been adding new services and hiring people for a couple of years. And good technical support folks are *not* even remotely cheap to hire. -- Chuq Von Rospach <+> chuq@apple.com <+> [This is myself speaking] He hasn't an enemy in the world, and none of his friends like him. -- Wilde
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Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!samsung!brutus.cs.uiuc.edu!apple!chuq From: chuq@Apple.COM (Chuq Von Rospach) Newsgroups: comp.sys.mac Subject: Re: Xerox suit against Apple update Message-ID: <39848@apple.Apple.COM> Date: 27 Mar 90 00:24:35 GMT References: <10149@wpi.wpi.edu> <1990Mar24.192730.20445@chaos.cs.brandeis.edu> <2746@hudson.acc.virginia.edu> <18869@boulder.Colorado.EDU> Organization: Fictional Reality: where your dreams can come true Lines: 20