🚀 go-pugleaf

In article <103452@convex.convex.com> russ@convex.COM (Russell Donnan) writes:
 >I like the idea of the pay-by-usage that you are proposing with your
 >900 number.  The reason I like this idea is that I very rarely use
 >such support, and I don't want to pay for something I'm not using.  In
 >a perfect world, this is exactly the system I would like to have.

Uh, what about the many times I've called tech support at a particular company
and have been put on hold (all our technical support staff are busy; please
hold and the first available support person will answer your call in the order
it was received) for 30 minutes or more.  At $.50-$2.00/minute this adds up
quite quickly.

Add to this the caveat that most companies block 900 numbers from being dialed
from their phone systems, and you've got a problem.


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| Internet:   kucharsk@Solbourne.COM	      |	William Kucharski             |
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