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Article #12980

Re: Technical Support, 1-900-555-HELP!

#12980
From: John Whitehead
Date: Thu, 05 Jul 1990 15:00
21 lines
1507 bytes
In article <387@three.MV.COM> cory@three.MV.COM (Cory Kempf) writes:

>And just wait until someone comes up with the scheme of copy protection
>via a tech support password (e.g. call tech support and if you are a 
>registered user, we will give you a password good for the next six months)

Lotus already does this:  a password is included in the package when you
buy it, is activated the first time you use it, and is good for six
months.

>No Thanks.

Actually, I think that is a fair compromise.  For the first six months,
it is completely free (an 800 number); after that it just a normal toll
charge to the phone company (to Boston), though the support is still free.


    John Whitehead	               Internet:  jfw@neuro.duke.edu
    Department of Neurobiology                    jfw@well.sf.ca.us
    Duke University Medical Center     Bitnet:    white002@dukemc           
    Durham, North Carolina             
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Message-ID: <20624@duke.cs.duke.edu>
Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!wuarchive!emory!mephisto!mcnc!duke!cello!jfw
References: <9664.268769e4@amherst.bitnet> <384@three.MV.COM> <DAF.90Jun29131357@betty.cs.brown.edu> <9677.268cb7d1@amherst.bitnet> <387@three.MV.COM>

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Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!wuarchive!emory!mephisto!mcnc!duke!cello!jfw
From: jfw@cello.mc.duke.edu (John Whitehead)
Newsgroups: comp.sys.mac
Subject: Re: Technical Support, 1-900-555-HELP!
Message-ID: <20624@duke.cs.duke.edu>
Date: 5 Jul 90 15:00:09 GMT
References: <9664.268769e4@amherst.bitnet> <384@three.MV.COM> <DAF.90Jun29131357@betty.cs.brown.edu> <9677.268cb7d1@amherst.bitnet> <387@three.MV.COM>
Sender: news@duke.cs.duke.edu
Reply-To: jfw@neuro.duke.edu (John Whitehead)
Organization: Duke University Medical Center -- Durham, NC
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