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Article #13025

Re: Technical Support, 1-900-555-HELP!

#13025
From: Steve Schear
Date: Mon, 09 Jul 1990 17:19
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1313 bytes
For those of you who feel that a particular company has intentionally not
written a comprehensive user's guide in order to provide a 900 service number,
therby cashing in on the purchaser's plight, I now suggest a nasty (but I
believe legal) means of retribution.

Call the 900, and indeed have all your friends call this number, and then
refuse to pay the phone company.  Most all phone companies will deduct the
charge from your bill, with little or no pressure (like a wrong number).  On
the other hand, the company offering the 900 service will be held responsible
for the charges your call incurred.  In effect generating a negative billing
on their otherwise positive account.  If enough irate customers do this, then
the company offering this 900 scam will soon find that their customer service
profit center has turned into a real money looser.
Technical Details
Message-ID: <18479@ttidca.TTI.COM>
Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!philmtl!philabs!ttidca!schear
References: <9664.268769e4@amherst.bitnet> <384@three.MV.COM> <DAF.90Jun29131357@betty.cs.brown.edu> <9677.268cb7d1@amherst.bitnet> <387@three.MV.COM>

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Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!philmtl!philabs!ttidca!schear
From: schear@ttidca.TTI.COM (Steve Schear)
Newsgroups: comp.sys.mac
Subject: Re: Technical Support, 1-900-555-HELP!
Message-ID: <18479@ttidca.TTI.COM>
Date: 9 Jul 90 17:19:58 GMT
References: <9664.268769e4@amherst.bitnet> <384@three.MV.COM> <DAF.90Jun29131357@betty.cs.brown.edu> <9677.268cb7d1@amherst.bitnet> <387@three.MV.COM>
Organization: Citicorp/TTI, Santa Monica
Lines: 13