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Article #1371Re: More on Jasmine Drives
From: Jeanne A. E. DeVoto
Date: Fri, 14 Jul 1989 00:36
Date: Fri, 14 Jul 1989 00:36
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One thing that may be reason for Jasmine to charge so much: was the
problem a bad drive mechanism? The mechanism is most of the drive's
materials cost, and while I have no idea how much the mechanism
manufacturer charges Jasmine, it's probably several hundred.
Mechanisms can sometimes be repaired, but it's a chancy operation
and often winds up costing more than a new mechanism.
Not that any of this is any comfort, but it may help explain why
the repair charge is so huge. (I will say that if a drive's only
three months out of warranty, I'd prefer to replace the mechanism
for free or at a loss, rather than alienate a customer. But that's
just me.)
====== jeanne a. e. devoto =================================================
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!jdevoto From: jdevoto@Apple.COM (Jeanne A. E. DeVoto) Newsgroups: comp.sys.mac,apple.general Subject: Re: More on Jasmine Drives Message-ID: <33130@apple.Apple.COM> Date: 14 Jul 89 00:36:12 GMT References: <33121@apple.Apple.COM> Organization: Apple Computer Inc, Cupertino, CA Lines: 21