Article View: comp.sys.mac
Article #1633Re: More on Jasmine Drives (and ComputerWare)
From: Robert K Shull
Date: Wed, 19 Jul 1989 13:22
Date: Wed, 19 Jul 1989 13:22
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In article <33257@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes: >One *other* factlet about Jasmine. When I brought this up on CompuServe, the >Jasmine person justified the $400 repair cost as being because the drive >mechanism is so expensive -- and then pointed out that I could, instead, buy >a brand new Jasmine 20 with a two year warranty for only $422 -- a special >Jasmine offer to CompuServe MAUG members. What a deal. This blaming of "mechanism cost" to justify ridiculous repair rates sounds very familiar. CMS used the same justification for asking $900 to repair my 100 meg internal (Rodime mechanism, $1050 new). They claimed that they were just passing Rodime's charges on. Interesting, since Rodime charged me $270 to fix the drive (flat rate, swap with a rebuilt). BTW, Rodime said they'll fix any drive they manufacture, even if purchased through a reseller. I don't have their number, but they're in Boca Raton, Flordia. Robert -- Robert K. Shull sun!texsun!uokmax!rob
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!apple!rutgers!bellcore!att!occrsh!uokmax!rob From: rob@uokmax.UUCP (Robert K Shull) Newsgroups: comp.sys.mac Subject: Re: More on Jasmine Drives (and ComputerWare) Keywords: Jasmine, HD Failures, HD MFGR Failures Message-ID: <3513@uokmax.UUCP> Date: 19 Jul 89 13:22:48 GMT References: <1642@thumper.bellcore.com> <33257@apple.Apple.COM> Reply-To: rob@uokmax.UUCP (Robert K Shull) Organization: University of Oklahoma, ECN Lines: 18