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Article #1879

Re: Microtech (opinion of, was: Re: Trade in those dead Jasmines)

#1879
From: Jude Anand George
Date: Tue, 25 Jul 1989 21:05
40 lines
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> Excerpts from ext.nn.comp.sys.mac: 25-Jul-89 Microtech (opinion of,
> was:.. William M. Bumgarner@and (1689)

> I have had personal experience with two Microtech R45 drives-- different
> ones in different places.

> The first has never had a problem.
> The other arrived dead, was shipped back to the company, no problem was
> found, and was thus shipped back and we have had no problem with it yet.

Amazing!  Precisely the same thing happened to me.  I ordered a
Microtech R45 and found it DOA.  When I sent it back, they claimed
(vehemently!) thet they could find nothing wrong with it.  When I got it
back, it worked fine.

Apart from this, I strongly recommend this drive.  It's cheap (I managed
to haggle the salesman down to ** $850 ** from $1099, including 1
cartridge.  Nothing traded in.  I ordered over the phone, directly from
Microtech), it's silent, and very fast.  They quote spin-up and
spin-down times of 20 and 10 seconds, respectively, but I find them to
be more like 7 and 5 seconds on a half-full disk.  It's also the only
Syquest with a 2 year warranty.  They sell extra cartridges for $85 each.

Their tech support people are reasonably knowledgeable, and are willing
to spend a lot of time with you on the phone.

> The one minor downfall is that the end-user has to pay for all shipping
> for
> repairs whether or not the unit is under warranty...

I only had to pay one-way shipping;  they didn't charge me for the
"repairs" (or whatever they did!) or for shipping it back UPS 2nd Day.

> Disclaimer: I'm just a satisfied customer with no connections to
> Microtech.

Ditto.

Jude George
jg2f+@andrew.cmu.edu
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From: jg2f+@andrew.cmu.edu (Jude Anand George)
Newsgroups: comp.sys.mac
Subject: Re: Microtech (opinion of, was: Re: Trade in those dead Jasmines)
Message-ID: <kYnBMp600XoGE1Ils2@andrew.cmu.edu>
Date: 25 Jul 89 21:05:57 GMT
References: <2774@mace.cc.purdue.edu>,
 <QYn9IPm00WBME0hKJO@andrew.cmu.edu>
Organization: Computing Systems, Carnegie Mellon, Pittsburgh, PA
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In-Reply-To: <QYn9IPm00WBME0hKJO@andrew.cmu.edu>