🚀 go-pugleaf

In article <966@mntgfx.MENTOR.COM> tomc@mntgfx.MENTOR.COM (Tom Carstensen) writes:
>Now lets not see anything more about the bloody blinking
>apple menu.
>

	Hm. As a customer support person, I get lots of questions ranging 
from the simple (can't get "Hello World" to work), to the arcane (user is
trying to write an INIT to set up a multitasking environment using 
multiple stacks).

	As such, I see now (I didn't used to) that it's important to
realize that in such a high-population set (the set of all readers of
comp.sys.mac, or the set of all LightspeedC users, or the set of
all Macintosh users), there is going to be a large percentage of novices.
It's very important to remember that we were all at one time computer
(or Macintosh) novices, and to give due consideration to those who
still are.

	I agree, 10 responses to a single question is a nuisance to
read and is, to put it bluntly, a waste of space and time. I've made
the mistake of responding to a question before reading further, and
ended up contributing to a crowd of responses. Therefore, read *all*
of the followups to a question and see if it hasn't already been
answered. It'll save time, bytes, and frustration.

	What about a comp.sys.mac.newuser? Are there enough new
user questions to warrant the creation of such a newsgroup? If not
then how about a moderated newsgroup?

		--Rich


**The opinions stated herein are my own opinions and do not necessarily
represent the policies or opinions of my employer (THINK Technologies, Inc).

* Richard M. Siegel | {decvax, ucbvax, sun}!harvard!endor!singer    *
* Customer Support  | singer@endor.harvard.edu			    *
* THINK Technologies, Inc.  (No snappy quote)                       *