🚀 go-pugleaf

In article <871@cos.COM> smith@cos.UUCP (Steve Smith) writes:
<In article <1108@hyper.UUCP> harley@hyper.UUCP (Harley Grantham) writes:
<Simple test.  Go to a PC in use in a business setting.  Call up Lotus
<1-2-3 (this is to make sure it's there).  Ask the owner/normal user of
<the PC for the manual.  I have done this at a number of companies, and I
<have *never* gotten a real Lotus manual.  I *assume* Lotus prints one.
<Reactions?

<"The VP keeps them all under lock and key" (strange enough to maybe be true)

I'm *half* the micro support staff for a company with a large number of PC's. 
We've followed the "the manual is locked up" policy. why? Because at the time
I started (two years ago) we had *three* DOS manuals to go with the *twenty*
original disks for that dos version. Seems the rest had wandered home along
with copies of the software (I'm assuming that they stole a copy of the
software too).

A similar story holds true for wordstar, dBase and Lotus. 

We're now distributing the $20-30 "manuals" that you can buy at B. Daltons.
We are also starting a limited program of making the user responisible
for the manual. If it disappears, he has to explain to his manager why he
needs to buy a new copy of Lotus... :-)

<-- 
< -- Steve           (smith@cos.com)           (uunet!cos!smith)
<"Truth is stranger than fiction because fiction has to make sense."


-- 
Leonard Erickson		...!tektronix!reed!percival!bucket!leonard
CIS: [70465,203]
"I used to be a hacker. Now I'm a 'microcomputer specialist'.
You know... I'd rather be a hacker."