🚀 go-pugleaf

In article <2187@polyslo.UUCP> dorourke@polyslo.UUCP (David O'Rourke) writes:
>I own two of the Jasmine 20 megabyte drives and have no complaints what
>so ever.  Several of my friends have also purchased the drives and they
>also seem to be very happy.

-- Flame on --

Great!  I have heard rave reviews about Jasmine, so I ordered an Innerdrive
50/II (internal drive for Mac II) from them.  I sent the order by certified
mail on March 23.  They received it March 26.  I have called them every week
since to check on the status of my order.  (At my expense, of course, since
they have no 800 number.)  Each time, after duly being played musak on hold,
they took my name and number and said, "We will have someone call you back."
Yesterday, however, I complained enough and was actually permitted to talk to
someone.  I was not in the computer.  No record of my order could be found.
FUNNY THING, SINCE MY BANK SAID THAT CASHIER'S CHECK HAD BEEN DEPOSITED
ALREADY!!!  They shouldn't even have had to wait for the check to clear, since
it was a cashier's check.  I was told, "Maybe the receptionist lost it..."

Jasmine, if you're out there, your customer service S*CKS!  This is ridiculous!
I am so tired of limping along with one floppy drive in my MacII that I could
SCREAM.  Almost makes me wish that I had bought a lessor drive for more money
direct from Apple.  Then at least I would have more than a growing phone bill.

-- Flame off --

Maybe it's easier to order from Jasmine by phone with a credit card.  That's
what I would have done, except that I don't have any plastic :^(  

If anyone from Jasmine reads this, I am

David Getchell
3660 E 3rd Street # C5
Tucson, AZ 85716
(602)-881-6780

And no, I don't have an order number since I ordered by mail.

My appologies to the rest of NetLand for my ramblings.  I am too frustrated
not to speak up.

--
Sorry, no .signature yet. :-(

David Getchell