🚀 go-pugleaf

In article <1814@uhccux.UUCP> garvin@uhccux.UUCP (Jay Garvin) writes:
>Hi folks,  Aloha from Hawaii!
>
>I have some questions for all of you out there who manage Macintosh
>facilities at a University:
>
>	1 -Do you charge your students, faculty, and staff for printouts
>	    on your LaserWriters?

   I assisted the UC Irvine in setting up a Mac lab with a Laser printer.
Originally they didn't charge for use but that got old real quick.  They were
going thru 6 toner carts every two weeks, about 18-19,000 pages.  After
they started charging it went down to 1 toner cart. a month.
   We also used to offer a service thru the bookstore for laser printing.

>	2 -If so, how much?

   Both the bookstore and the Mac Lab settled on a price of .25 cents per
page.
>	4 -What kinds of problems did you run into?

   Most of the problems were with people who didn't know how to set up a
document for the LaserPrinter.  A some people who did know were unwilling
to take the time, and then they would complain about the results.
   It was no big deal in the lab since the computers were there to be used.
But people who used to come by the bookstore seemed to feel they had the
right to sit there and occupy our display machines all day.  We finally had
to start charging people for machine time if they had to do editting in the
store.  If they complained we sent them to the lab which was free.  After
we started charging for machine time you would be amazed at how many people
could get it right the first time, that couldn't get it right at all before
we started charging.

>Also let me know how many installations you have and about how many
>total macs you have at your place.  We are trying to get some ideas
>on this as our Macintosh facilities expand here...

   Well we had approx. 30 mac's in the lab with one Laser Printer.  And the
store had one of each model of Macintosh set up and one Laser Printer.

David M. O'Rourke

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| dorourke@polyslo | Disclaimer:  All opinions in this message are mine, but  |
|                  |              if you like them they can be yours too.     |
|                  |              Besides I'm just a student so what do I     |
|                  |              know!                                       |
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