Microsoft Upgrades: Grrrrr!

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Article #27832

#27832

From: leue
Date: Fri, 06 May 1988 17:57

17 lines
1229 bytes

Well, Microsoft's "fulfillment" program (aptly-named!) has struck again!
After THREE separate long-distance calls at my expense, I finally got MS
Word 3.01 shipped to me a few months ago.  Now, alas, I bought an
Imagewriter LQ, and we start all over again with the 3.02 upgrade.  I called
more than a month ago, talked to Costomer Service, and they promised as
usual to send the upgrade right out.  So what have I got?  BUBKIS!  Nix!
Now I have to start another round of phone calls, again at my expense, to
get the upgrade.   Grrrrr!

Dear Microsoft Customer Service:  PLEASE get your act together!  It costs
us all money and frustration to dance this little waltz, and only AT&T is
smiling!

Disclaimer:  This flame is mine, and mine alone.  Leave my employer out!
--Bill Leue
leue@ge-crd.arpa
uunet!steinmetz!nmr!leue

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Path: arc1-ca.pugleaf.net!utzoo!mnetor!uunet!steinmetz!galen!leue
From: leue@galen.steinmetz
Newsgroups: comp.sys.mac
Subject: Microsoft Upgrades: Grrrrr!
Message-ID: <10738@steinmetz.ge.com>
Date: 6 May 88 17:57:52 GMT
Sender: news@steinmetz.ge.com
Reply-To: leue@galen.UUCP (Bill Leue)
Organization: General Electric Research & Development
Lines: 17
Keywords: Word 3.02, free upgrade, brain-dead