🚀 go-pugleaf

In article <8646@cup.portal.com> Fabian@cup.portal.com writes:
 >The upgrades to the Commercial version of SuperSpool 5.0 has been shipping
 >since July '88 and the upgrades to the DataFrame Utility software just started
 >shipping in August '88.
 >
 >Fabian Ramirez
 >SuperMac Technology
 >
 >fabian@cup.portal.com
 >sun!cup.portal.com!fabian

I purchased a copy of SuperSpool 5.0 last week (from MacConnection).  If
there is an "upgrades to the Commercial version of SuperSpool 5.0", I did
not receive it, or know anything about it.

The following are some of my experiences with the Version 5.0 that I
received:

SuperMac Software
P. O. Box 390725
Mountain View, CA 94039

Dear Sir/Madam:

I have just purchased Version 5.0 of SuperSpool.  After one morning's 
experience with it, I am less than pleased with the product, for the 
following reasons:

1. LOSS OF DATA: With my printer turned off, I printed several documents.  
SuperSpool's PrintQueue DA said that they were printing, and the spool files 
slowly disappeared,  just as if they were!  When they had completely 
disappeared from PrintQueue (and from the spool folder), I turned on the 
ImageWriter and nothing happened - they were truly gone.  Although 
things seem to work fine (but see below) if I'm careful to have my printer 
on and ready before I print anything, I find the loss of data under these 
circumstances inexcusable.

2. While I found no caveats in the manual or release notes about this, it 
seems that I cannot print a window using Command-shift-4 while 
SuperSpool is installed.  At best, I get only a beep; at worst I have to restart

my Mac.  Even "Deinstalling" SuperSpool from the PrintQueue DA does not 
seem to help cure the problem.

3. Contrary to the indications on manual pages 12-13, I seem to get a 
separate SuperSpool file for each PAGE of any multipage document.  Thus 
the Preview window is always previewing a single-page document, and the 
mini-arrows and "Page x of y" at the bottom of the Preview window do not 
appear.  The "Status" line is always "Printing page 1 of 1".  I suppose it 
could be considered a feature to be able to schedule and cancel each page of 
a multi-page document separately, but the manual certainly does not seem 
to document this "feature."

4. While typing text into Word 3.01 at the same time SuperSpool was 
printing a document, the display of input characters in the Word window 
sometimes lags my typing by 6-10 characters.  I do type with both hands, 
but am by no means a fast typist.

5. I have gotten one page of garbled output from SuperSpool (see enclosed 
sample).  This may have been a result of trying to print a window with 
Command-shift-4 (?), but the garbled output was printed AFTER restarting 
the Mac, and with no fancy tricks tried after the restart.

All of this has taken place on a Mac Plus with 2.5M of memory and a 20M 
hard disk, running under MultiFinder of System 5.0.

I look forward to a update to Version 5.0 which will fix these problems.

	Sincerely


	Dave Emme-- 
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	(Insert disclaimer of your choice here)

Dave Emme  (M/S 316)                    daveemme@uts.amdahl.com
Amdahl Corporation            {ames, decwrl, sun, uunet}!amdahl!daveemme
1250 E. Arques Ave.
Sunnyvale, CA 94088