Article View: comp.sys.mac
Article #31957Suitcase upgrade - good news/bad news
From: Joel B Levin
Date: Thu, 08 Sep 1988 16:34
Date: Thu, 08 Sep 1988 16:34
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2290 bytes
I'm afraid I have no solace for the people who have not heard at all
from the Fifth Generation Systems people about the Suitcase upgrade.
I sent my $25 at the end of July after I got the letter. Today I
received the following (typos are all mine):
-----
August 31, 1988
Dear Suitcase User:
We are pleased you elected to order Suitcase 2.0 but regret to
inform you that we are experiencing a minor delay in shipping.
Your order is now expected to ship during the week of September
15, 1988. Your order has been placed on priority status and you
will receive your copy before dealer distribution.
We apologize for this delay and sincerely hope that the revised
shipping date is acceptable. If not, please check the refund block
and return this card at your earliest opportunity.
Once again, thank you for your continued interest in Suitcase and
your support of Fifth Generation Systems' products. Your
cooperation and understanding are greatly appreciated.
Sincerely,
Fifth Generation Systems, Inc.
[] Please credit my charge account or mail refund, and cancel my
order for Suitcase 2.0
-----
This was an a reply postage paid card, so I can get my money back for
free if I want. Since they plan to start shipping in a week, and
since I like Suitcase, I won't choose that option.
Just thought I'd counter some of the less good press the Suitcase
people have been getting, such as the following . . .
>. . . got a call from the [a different product] people saying that no,
>they hadn't lost her check for the upgrade, they just don't cash them
>until they ship (a pleasant contrast with Suitcase), and the release
>has been delayed . . .
I would just as soon they hadn't cashed my check, but they are
providing a reasonable out, IMHO.
/JBL
UUCP: {backbone}!bbn!levin POTS: (617) 873-3463
INTERNET: levin@bbn.com
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Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!husc6!bloom-beacon!mit-eddie!bbn!bbn.com!levin From: levin@bbn.com (Joel B Levin) Newsgroups: comp.sys.mac Subject: Suitcase upgrade - good news/bad news Message-ID: <29459@bbn.COM> Date: 8 Sep 88 16:34:33 GMT Sender: news@bbn.COM Reply-To: levin@BBN.COM (Joel B Levin) Organization: BBN Communications Corporation Lines: 49