🚀 go-pugleaf

In article <4129@phoenix.Princeton.EDU> englandr@phoenix.Princeton.EDU (Scott Englander) writes:
>Our department is planning to purchase a PostScript printer to serve ~15
>IBM PCs and 3 Macs on an AppleTalk/Phonenet network.  We have narrowed
>the list down to the following:
>
>NEC SilentWriter LC 890
>Has anyone had experience with these printers or these companies?
>
I strongly advise against the NEC printer.  We have been using one for a
little over a year, & the quality & speed for graphics output is very poor
(text-only is ok.)  The real bug-a-boo, though, is@service for the damn
thing.  NEC seems to have a dearth of qualified dealers & a lack of parts.
We were told that the torer discharge unit is backordered, and may take up
to SIX months to arrive!  Screw that, I say.

Also, we cannot find a dealer in central Txas who will take out a maintenance
contract on the printer. Nobody, even the company who sold it, wants to be
saddled with obligatory repair service for the 890.

Bottom line - too many problems, imcompetent service, and only so-so
capabilities.  Stay away.


-- 
Bill Douglass, TCADA

"I dreamed I was to take a test,
 in a Dairy Queen, on another planet."      L. Anderson