Article View: comp.sys.mac
Article #3354Re: Repair policy for intermittent boot problem
From: Lee Spector
Date: Mon, 21 Aug 1989 13:34
Date: Mon, 21 Aug 1989 13:34
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In article <2745@aplcen.apl.jhu.edu> sdd@aplcen.apl.jhu.edu writes: >Several previous articles have discussed booting problems in which the hard >disk was intermittently inaccessible. [stuff deleted] > >I'm curious as to how repair shops handle cases like this - [stuff deleted] >Steve Diamond When my first HD80 was having intermittent boot problems I called about 15 shops to ask how they would handle it. Almost all of them said they would have to "watch the unit fail" - i.e., I would have to leave the thing with them for several days while they power-cycled it, waiting for a problem that might not occur. I DID find a few, however, that said they were familiar enough with the problem that they'd just replace the drive without waiting for failure. The real trick was convincing a shop to ORDER the new drive BEFORE I brought in my unit. My replacement drive is less than 2 weeks old and it is alreading having the same intermittent boot problems. Since replacing the hard drives on new macs is now really routine maintenance - sort of like changing (or even just CHECKING!) the oil in a car - one would hope that they would at least make it easier to accomplish... -Lee (spector@brillig.umd.edu)
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Path: arc1-ca.pugleaf.net!utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!purdue!haven!mimsy!brillig.umd.edu!spector From: spector@brillig.umd.edu (Lee Spector) Newsgroups: comp.sys.mac Subject: Re: Repair policy for intermittent boot problem Message-ID: <19181@mimsy.UUCP> Date: 21 Aug 89 13:34:01 GMT References: <2745@aplcen.apl.jhu.edu> Sender: nobody@mimsy.UUCP Reply-To: spector@brillig.umd.edu.UUCP (Lee Spector) Distribution: usa Organization: U of Maryland, Dept. of Computer Science, Lines: 20