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Article #3651

Re: Hard Disc Failures

#3651
From: Lee Spector
Date: Mon, 28 Aug 1989 13:49
70 lines
3914 bytes
In article <3989@csd4.csd.uwm.edu> hammen@csd4.csd.uwm.edu (Robert J. Hammen) writes:
 [stuff deleted]
>
>If you've had ANY problems with a recent Apple 40 or 80 MB drive, I'd 
>appreciate it if you could send me E-mail. Please include the following info:
>[stuff deleted]
>
>I'll pass this info on to some of the folks at MacWEEK, and maybe we'll see
>some action, since it's obvious that Apple is ignoring the problem.

[My email seems not to have gotten through, and besides, I think people should
really know about this.]

My Mac IIcx is less than 2 months old and I've already had TWO Apple-supplied
80 Meg hard disks go bad on me.  Details follow:

FIRST DRIVE:
Computer Type:  Mac IIcx (w/4 Meg RAM)
When purchased: 7/6/89
Size of Drive: 80 Meg.
Manufacturer of Drive: Quantum (ProDrive 80)
Serial # of Drive: I don't know which is the serial number - the drive had
                   3 different stickers with the following numbers:
                   80905240845, 0058, 980-80-9402
How long before you had problems: 3 weeks
General Description of Problem: Failure to recognize disk at startup - just
                   got flashing "?" icon.  Booting from floppy showed no
                   hard-disk icon on desktop. After several power-down /
                   power-up cycles (disconnecting power cord in between)
                   functionality returned.  Sometimes this took > 10 cycles
                   and over night.  During failure the hard disk's light would
                   flash periodically.  After functionality had returned
                   the "Apple HD SC Setup" program's "test" function showed
                   no problems with the hard disk.

SECOND DRIVE:
Computer Type:  Mac IIcx (w/4 Meg RAM)
When purchased: Drive replaced 8/9/89 (computer purchased 7/6/89)
Size of Drive: 80 Meg.
Manufacturer of Drive: Quantum (ProDrive 80)
Serial # of Drive: I don't know which is the serial number - the drive had
                   3 different stickers with the following numbers:
                   80907120322, 0032, 980-80-9401
How long before you had problems: 2 weeks
General Description of Problem: Same as above, except this time the drive's
                   light also died.

---
As I mentioned in a previous post, my repair person said to try reviving
the drive by booting with command and option depressed.  I've been told that
this rebuilds the desktop, but nobody seems to have any idea why that should
help in this case.  Maybe it doesn't.  Nonetheless, I tried it once (on my
second drive) and the thing DID boot...

I would not have been too upset about a single disk failure, but having 2 disks
develop problems within the first 2 months of the life of a (lightly used)
machine is really disturbing.  I might even be able to get used to the idea 
of having to go in for monthly drive replacements, but now my dealer says 
that the drives are back-ordered, and that I'll just have to keep using my
current flaky drive at least until next week.   

Having 2 successive failures (along with reports from others) has convinced
me that something is really wrong - there is a real problem with these
drives, or with the way they are mounted, or with the ROMs, or with
something.

Let's hope that the problem is fixed as soon as possibe, and let's keep each 
other informed.  

 Thanks,  -Lee (spector@brillig.umd.edu)
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References: <870284@hpcilzb.HP.COM> <3989@csd4.csd.uwm.edu>

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Path: arc1-ca.pugleaf.net!utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!uflorida!haven!mimsy!brillig.umd.edu!spector
From: spector@brillig.umd.edu (Lee Spector)
Newsgroups: comp.sys.mac
Subject: Re: Hard Disc Failures
Message-ID: <19291@mimsy.UUCP>
Date: 28 Aug 89 13:49:26 GMT
References: <870284@hpcilzb.HP.COM> <3989@csd4.csd.uwm.edu>
Sender: nobody@mimsy.UUCP
Reply-To: spector@brillig.umd.edu.UUCP (Lee Spector)
Organization: U of Maryland, Dept. of Computer Science,
Lines: 70