🚀 go-pugleaf

>In article <557@jc3b21.UUCP> david@jc3b21.UUCP (David Quarles) writes:
>>From article <1205@osupyr.mast.ohio-state.edu>, by pgn@osupyr.mast.ohio-state.edu (Paul G. Nevai):
>> 
>>> About six months ago I bought a NetWork Diskfit. As opposed to its
>>> claim it was unable to backup other drives via TOPs. I returned it
>>> to SuperMac asking for my money back (this is promised in the
>>> warranty). I haven't heard from them since then. This is despite my
>>> at least three letters plus many phone calls.
>>> They owe me $199 plus aggrevation!!!
>>> 
>>> Is SuperMac listening?
>>
>>=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>>Maybe they aren't but _I AM_ and   W A S   considering a purchase of their
>>product.  I think I'll look elsewhere.   Thanks.
>>=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
Well, I may now be an employee of a company that has a "friendly"
relationship with SuperMac, but I wasn't when I got two free updates
from them just for reporting a (very slight) bug in DiskFit 1.3...
They've ALWAYS been very helpful to me.  I suspect your requests have
happened to fall on the wrong ears or have slipped through the cracks
somehow (I can't excuse it, but at least give them another chance).

Perhaps a call to their bigwigs would help.  Steve Edelman (a (the?)
founder of SuperMac) is always being pictured in magazines these days
with a smile on his face.  Maybe he likes being in the software
business and will give you some help?

To slightly reiterate: I REALLY DO RECOMMEND DiskFit and Network DiskFit
(we use them here at Apple).  Any support problems you're having should
be brought to the attention to someone in high places a SuperMac
(e.g., Mr. Edelman).  I hope they're interested in fixing your problem.

Hope this helps...
-- 
Alan Mimms			My opinions are generally
Communications Products Group	pretty worthless, but
Apple Computer			they *are* my own...
...it's so simple that only a child can do it!  -- Tom Lehrer, "New Math"