Article View: comp.sys.mac
Article #3698Re: Ehman Hard Drives
From: HOUFAC
Date: Tue, 29 Aug 1989 13:11
Date: Tue, 29 Aug 1989 13:11
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An office mate of mine bought an Ehman 30Meg external drive about 3 or 4 months back. The drive recently developed a problem where it would intermittently refuse to power-up. (No spin, no noise. No NUTHIN!) He sent it the Ehman, from where it came back with "checked out fine" written on the slip. Naturally, it failed again almost immediately. After some phone conversation with Ehman, the drive went in again. It arrived back with exactly the same (non-)diagnosis! BUT... Upon calling Ehman again, they offered to send another BRAND NEW drive in exchange! This despite the fact that this drive was outside their free-return guarentee period. The new drive arrived and not only works fine, but is also a newer model with more compact (and stylish) packaging. Way to go Ehman!!! --Peter Poorman pwp@shamash.cdc.com
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Path: arc1-ca.pugleaf.net!utzoo!attcan!utgpu!watmath!iuvax!uxc.cso.uiuc.edu!tank!shamash!pwp From: pwp@shamash.cdc.com ( HOUFAC) Newsgroups: comp.sys.mac Subject: Re: Ehman Hard Drives Summary: Darn good support. Keywords: Good Service Message-ID: <13884@shamash.cdc.com> Date: 29 Aug 89 13:11:20 GMT References: <1590@lzfme.att.com> Reply-To: pwp@shamash.UUCP (Pete Poorman) Organization: Control Data, Houston, Texas Lines: 20