🚀 go-pugleaf

I don't know if anyone else out there is using McMax and has
updated to version 2.0, but I've been finding some annoying
bugs and not getting any response from Nantucket. So, as a public
service and in case anyone has fixes, I decided the post the ones
I've found so far.

1. @,SAY left you on the next line (for instance if you used
a ? command) in Version 1.0; in 2.0 you are left on the same
line just after the last character displayed. There is really
more of an inconsistency than a bug, but it is annoying to
fix because you have to put in new @,SAYs to correct screen
position. Anyway, what was the point in changing something like
this and why didn't they warn us about it.
I faxed this one to Nantucket about a month ago
and received no response.

2. XCMD ("Say", "Whatever") crashes McMax. I haven't reported
this one, but you'd expect them to have tested it since the new
manual supplement repeats it several times.

3. In writing to an alternate file with ? lines, McMax 2.0
prepended junk, which looked like internal McMax code, namely,
several command names separated by periods, which added about
100 or so characters to each line. I phoned Nantucket about
this one twice and didn't get a call back. I also faxed it
to them and got a fax back asking for my telephone number,
but have received no other response.

In general, when you phone Nantucket technical support, you almost
always get a busy signal. I've found I have to go through their
main switchboard to have any hope of getting through. Then they
don't phone back.

To be fair, there are some good improvements in McMax 2.0. I have
better control over my printer with the new STYLE parameter,
though there is still no way I can see to set form length (I'm
printing on 2-inch labels which don't therefore factor into
11-inch pages evenly--my solution is to skip one out of every 12
labels). Also, I'm not paying Nantucket for technical support,
because I wouldn't need to call them except for the bugs. But
that doesn't seem a valid excuse for not returning calls
reporting bugs.

I wonder if anyone from Nantucket is out there reading
comp.sys.mac and wants to respond.

Steve Goldfield