🚀 go-pugleaf

Geoff Allen wrote:

> Is this a problem with Word, or with Moire, or something else?  I've
> noticed that Word also interferes with SuperLaserSpool while I'm typing
> (actually, it stops the printing altogether and I have to click
> someplace else to get it started again, and avoid a dialog box stating
> that "The printer is not responding...").  Have others noticed this
> problem, or is it just me?

Are you sure you are using the latest version of SuperLaserSpool (SLS)?

We use 5 Macs in our office for word processing, networked via TOPS, printing
to ImageWriter IIs.  A couple of years ago, when the system was installed, we
bought Word 3.0x and SuperLaserSpool, expecting to be able to spool to the
ImageWriters.  (This was based on advertising claims for SLS and magazine
reviews, all of which were extremely positive.)

The attempts at spooling were a disastor.

Word and SLS simply did not get along.  As noted in the quoted message,
printing would stop completely when one was typing in Word.  In fact, at times
printing would stop even when text input was not actively taking place.

After a few calls to the SLS support people, they finally claimed that Word
was such a CPU hog that the spooling of SLS could not occur, as SLS was not
getting any CPU cycles.

Great.  We ended up having to spool print while the secretaries were on break.

The problem no longer exists with the latest version of SLS.  We are still
using Word 3.0x.  Funny about that, as the SLS folk were blaming Word for the
problem...

Please don't take this wrong.  I am merely reporting my experiences.  We were
more than a little unhappy with that earlier version of SLS.  We are satisfied
now.  I just wish they had been straight with their advertising and in their
technical support.  It would have saved a lot of headaches.


Jim

-- 

macak@lakesys.lakesys.com (James Macak)     "I'm curious, Doctor, why is it
      << All my own opinions. >>              called 'M-5' and not 'M-1'?"